My house is vacant but I still received a bill. Why?
Even if there is no water usage for a given period, there is still a minimum bill per Village Ordinance. The minimum bills fees are associated with the maintenance of
your water system and the administrative costs of managing your account.

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1. When and where are the Village Board meetings held?
2. Where is Village Hall located?
3. What are the Village Hall hours?
4. I am a new resident, how do I set-up water/sewer service?
5. How do I pay my water bill?
6. How do I find out what my current balance is?
7. How often will I receive a bill?
8. When is my water bill payment due?
9. Can I make a water bill payment over the phone?
10. Can I pay my bill with a credit card?
11. My house is vacant but I still received a bill. Why?
12. How do you read my meter?
13. What is the unit of measurement used?
14. Why is my bill higher than normal?
15. I’m selling my house what should I do?